Memory Card tutorial
This tutorial page shows you how to use Memory Card step by step, from scheduling cards to adding contacts and saving household addresses.
If you are new to Memory Card, these guides will help you understand the different ways to set up future card delivery and manage your account more easily.
Use the videos and walkthroughs below to learn how each part of the service works.
How do I schedule an item for automatic delivery?
Setting up a scheduled card is simple. You have two options depending on whether you want to choose the card yourself or let Memory Card help with the selection for you.
Option 1 - Choose the card yourself
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Select your card
Start by choosing the card you want to send.
Want to browse cards now? Click here -
Choose your contact
Select the person who will receive the card.
Need to add a new contact? Click here -
Pick the occasion and date
Select the occasion, such as a birthday or anniversary, and choose the date you want the card to arrive.
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Enter the household address
Choose where the card should be delivered.
Want to add a household? Click here -
Select delivery preferences
Choose whether this is a one-off card or a yearly recurring occasion. You can also choose between standard or tracked delivery.
Option 1 - Choose the card yourself
Option 2 - Let Memory Card choose the card for you
Option 2 - Let Memory Card choose the card for you
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Choose your contact
Select the person who will receive the card.
Need to add a new contact? Click here -
Pick the occasion and date
Select the occasion and choose the delivery date you want Memory Card to work towards.
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Enter the household address and delivery preferences
Choose where the card should be delivered, then decide whether this is a one-off occasion or a yearly recurring one. You can also choose standard or tracked delivery.
Want to add a new household? Click here -
Review the card we choose for you
We will select a suitable card for you and notify you three weeks before it is sent. If you are happy with the choice, everything continues as planned. If not, you can switch to a different card before payment is taken.
Option 2 - Let Memory Card choose the card for you
What are Contacts?
Contacts are the people you want to send cards to. Saving contacts makes future scheduling much quicker, because names, occasions, and recipient details are already organised in one place.
Add a contact
Adding a contact is simple. Go to Contacts in the main menu and click New Contact, then save the details you already have.
You can also add a contact while scheduling a card by choosing New Contact during the process.
If you do not have all the details yet, that is fine. Memory Card provides unique contact links that you can send to the recipient, allowing them to add their own information securely when it suits them.
Edit a contact
To edit a contact, go to Contacts, choose the contact you want to update, make the changes, and click Save.
What are Households?
Households are saved delivery addresses. They make sending future cards easier because you do not need to re-enter the same address details every time.
Add a household
Adding a household is simple. Go to Households in the main menu and click New Address, then save the details you already have.
You can also add a household while scheduling a card by choosing New Address during the process.
If you do not yet have the full address details, Memory Card provides unique access links that household members can use to add their own information securely.
Edit a household
To edit a household, go to Households, choose the address you want to update, make the changes, and click Save.
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